The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Heated Pool
“The outdoor heated pool was a good addition to our stay, providing a warm and relaxing environment for my daughter.” view full review
Comfortable Sleep
“The bed in our room was incredibly comfy, ensuring we had restful nights during our stay.” view full review
Delicious Breakfast
“Breakfast was beautifully prepared, offering a lovely start to our day with a variety of tasty options.” view full review
Stylish Interior
“The downstairs area was breathtakingly decorated to a high standard, creating a welcoming and pleasant atmosphere.” view full review
General
No smoking on site
Wi-Fi
Parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
Pets allowed
Security
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Hiking
Guest Parking
Electric kettle
Services
Housekeeping
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Seasonal outdoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Sauna
Jacuzzi
Shallow end
Room features
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
12 Queens Road,
Shanklin,
United Kingdom,
PO37 6AN,
Isle of Wight
Map view
12 Queens Road,
Shanklin,
United Kingdom,
PO37 6AN,
Isle of Wight
City landmarks
Garden
Rylstone Gardens
680 m
Church
St Blasius Old Parish Church
980 m
Beach
Small Hope Beach
970 m
ShanklinEngland
Shanklin to Ventnor Coastal Walk
2.2
km
Harbour
Sandown Pier
3.0
km
Gallery
Glory Art Glass
3.1
km
7 High Street
The Holistic Emporium
3.1
km
Church
St Boniface Old Church
3.4
km
Farm
The Isle of Wight Donkey Sanctuary
3.6
km
Cave
Bonchurch Landslip
3.4
km
Museum
Dinosaur Isle
4.1
km
Beach
Sandown Beach
3.4
km
Zoo
Isle of Wight Zoo
4.4
km
Zoo
Amazon World Zoo Park
4.2
km
Farm Studies Centre Newport Road Holliers Park
Island Artisan
3.8
km
Church
St Boniface Down
3.6
km
Lake
Bonchurch War Memorial
3.7
km
Nature reserve
Alverstone Mead Nature Reserve
3.9
km
Appuldurcombe Farm
Isle of Wight Owl and Falconry Centre
4.0
km
Appuldurcombe House Appuldurcombe Road
Appuldurcombe House
4.3
km
Museum
Ventnor Heritage Museum
4.2
km
Ager Farm Harbors Lake Lane
Ager Farm Nursery
4.3
km
Church
Church of St George
4.4
km
Beach
Ventnor Beach
4.6
km
Gallery
Neil Williams
4.6
km
The Esplanade
Longshoreman's Museum
4.6
km
Sandown PO36 8QS
Yaverland Beach
4.7
km
Nearby
Nature reserve
Shanklin Chine
390 m
Beach
Shanklin Beach
430 m
Esplanade
Shanklin seafront
510 m
Restaurants
Chubby's
340 m
1 Regent Street
The Lookout Cafe and Takeaway
520 m
12A Esplanade
Domino's Pizza
370 m
5 Regent Street
Poppins
380 m
16A Regent Street
Cinderellas Tea Room and Dress Shop
400 m
7 High Street
Palmerston Grange
370 m
Palmerston Road
Graces Bakery
400 m
20A Regent Street
The Copper Kettle
480 m
29 High Street
Grub Plus Restaurant
460 m
17 Regent Street Shanklin
The Falcon Inn Pub
270 m
50 Regent Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly staff
Delicious evening meals
Small twin rooms
Dated decor
7.4/10
Very good
Rooms
6.9
Location
9.0
Service
8.0
Dining
8.2
Guest reviews
7.4/10
based on 10 reviews
4.5/5
based on 191 reviews
8.0
8.0/10 based on 436 reviews
#19 of 51 hotels in Shanklin based on Tripadvisor
James
United States,
December
2024
5.2/10
I recently spent four nights at this hotel, and I was glad it wasn't longer. The room layout was quite odd, with part of the bathroom in the bedroom, but after raising my concerns, I was moved to a more suitable family room. While the food was abundant, it leaned too heavily on quantity rather than quality. The decor and furniture felt quite dated overall. Despite some nice elements, I wouldn't return to this hotel for my next visit to the Isle of Wight.
Rooms
5.0
The rooms were quite dated, and the initial room configuration was odd, but the family room I was moved to was better.
Service
6.0
The staff was okay, but the overall experience didn't feel well-managed, especially concerning dining.
Location
Dining
5.0
Food was plentiful but felt more like mass-produced quantity rather than quality.
Facilities
5.0
Facilities were basic and dated; nothing particularly stood out or impressed me.
Emily
United Kingdom,
December
2024
8.2/10
I had a lovely experience at the Queensmead Hotel with its warm atmosphere and attentive staff. While the rooms are a bit dated, they are very clean and comfortable. The evening meals were plentiful and enjoyable. However, the hotel could benefit from some improvements in the room sizes, especially for those staying longer. Overall, it was a pleasant stay on the Isle of Wight.
Rooms
7.0
The rooms are a bit dated but very comfy and clean, with towels changed daily. However, some rooms could be a bit small for two people.
Service
9.0
Service from Barry and the team was commendable, with friendly and efficient interactions throughout our stay.
Location
9.0
The hotel has a great location, with a good bus service nearby for exploring the island and a lovely theatre within walking distance.
Dining
8.0
The evening meals were very good and plentiful, with good options available including a generous full English breakfast.
Facilities
8.0
The hotel features a lovely outdoor pool area that is enjoyable, especially on warm days.
Friendly staff
Small twin rooms
Clark
United States,
December
2024
9.2/10
I had a delightful stay at this hotel, with a beautifully decorated room and a super comfortable bed that made my nights restful. The staff were incredibly welcoming and made sure that my experience was enjoyable throughout. While I didn't get a chance to try the pool due to the weather, I was impressed by its inviting appearance. The dining options were tasty but could benefit from a bit more variety on the menu.
Rooms
10.0
The room was beautifully decorated and very comfortable. It had everything I needed, including fresh towels and tea-making facilities.
Service
10.0
The service was fantastic, with staff always ready to assist and a quick response to any needs I had.
Location
Dining
8.0
I enjoyed my meals; the chef really showcased some fantastic skills, particularly with the three-course dinners. However, having more options would enhance the experience further.
Facilities
9.0
I didn't get to use the pool, but it looked lovely and inviting. The hotel also offered evening entertainment, which added to the overall atmosphere.
Richard
United States,
November
2024
8.6/10
I had a lovely stay at The Queensmead Hotel, which felt like a cozy traditional guest house. The breakfast and dinner were plentiful and catered well to my vegetarian needs. However, I did experience some noise from upstairs at night, which detracted a bit from the experience. Overall, the personal touches and warm atmosphere made it a delightful holiday.
Rooms
8.0
The room was a good size and the bathroom was clean and spacious. It was kept tidy every day.
Service
9.0
The service was efficient and friendly, with special attention given to my dietary needs.
Location
Dining
9.0
The dining options were varied, with delicious food at every meal. I especially enjoyed the desserts.
Facilities
8.0
The hotel had a charming atmosphere with a quirky decor that added to the experience.
Layla
United Kingdom,
October
2024
7.8/10
I recently enjoyed a lovely stay at QueensMead. The hotel has a charming atmosphere and great service from the attentive staff. Our room was spotless and cozy, making our stay very comfortable. However, the pool area could use a bit more attention regarding cleanliness, and the decor in some rooms felt quite outdated. Overall, it's a nice place to stay if you're looking for a welcoming environment and good food.
Rooms
7.0
Our room was spotless and cozy, but some decor felt outdated, which was a bit disappointing.
Service
9.0
The service was efficient, with friendly waitstaff who made us feel welcome throughout our stay.
Location
8.0
The hotel's location made it easy to explore the area, including nearby attractions and the beach.
Dining
9.0
The food at the hotel was delicious with generous portions and a good variety on the menu.
Facilities
6.0
The pool area was enjoyable but needed more attention to cleanliness to enhance the experience.
Bob
United States,
October
2024
6.6/10
Our stay had its highs and lows. On one hand, the food was consistently delicious and the service staff were really sweet and accommodating. On the downside, the rooms felt quite cramped and could use some serious updating. While the hotel has potential, the issues with layout and aging facilities make it hard to justify the cost.
Rooms
5.0
The rooms were quite small, and the layout was not ideal, which made the experience feel cramped. They need a refresh as well.
Service
7.0
Service was generally good, although we experienced some delays during meal times, particularly during peak hours.
Location
Dining
8.0
The food was a highlight; most meals were tasty and beautifully presented, except for the occasional mishap like hard fish batter and reheated chips.
Facilities
6.0
The pool area looked appealing, but it could have been cleaner, which was disappointing. The hotel feels dated in a number of areas.
Richard
United States,
October
2024
8.2/10
I received such a warm welcome from the owners and enjoyed a spacious room with a great vibe. However, I encountered some issues with maintenance that need addressing to enhance the overall experience. The pool area was lovely and heated, which was a highlight during my stay. Despite the minor inconveniences, the atmosphere of the hotel made for a pleasant getaway.
Rooms
7.0
My room was spacious with a comfortable king-sized bed, although it had some maintenance issues like a loose toilet seat and unusual shower setup.
Service
8.0
The service was generally friendly, especially from Yasmin and other dining staff who were attentive and accommodating.
Location
9.0
The location was excellent, close to the beach and easy access to nearby attractions, which made exploring the area very convenient.
Dining
9.0
The breakfast was delicious with a great selection, and the dining staff remembered my preferences, which was impressive.
Facilities
8.0
The heated outdoor pool area was inviting and well-kept, providing a great space to relax.
Elliot
United Kingdom,
August
2024
8.8/10
I just returned from a wonderful stay at this hotel where the staff genuinely went above and beyond to ensure our experience was memorable. The food served was consistently delicious, and the hospitality was heartwarming. Although not everything was perfect – the room size could use improvement – the overall value for money makes me eager to return.
Rooms
7.0
The room I stayed in was well-kept, but I found it a bit smaller than expected for a prolonged holiday.
Service
9.0
Service was fantastic; every member of the staff was always ready to assist with a smile.
Location
10.0
Perfectly located just a short stroll down to the beach and local shops, making it easy to explore.
Dining
10.0
The breakfast was phenomenal with plenty of choices, I looked forward to it every morning!
Facilities
8.0
The heated outdoor pool was a lovely addition, providing a relaxing spot to unwind after daily excursions.
Samantha
United Kingdom,
August
2024
6.0/10
I had a mixed experience during my stay. The hospitality of the owners was exceptional, and I felt genuinely welcomed. However, the dining service was slower than expected, and my room had some maintenance issues that detracted from my comfort. Overall, while the care and attention from the owners stood out, there are several areas needing improvement to make it truly enjoyable.
Rooms
6.0
The room was clean but had a shabby appearance and poor layout. The bedding and towels should be updated as well.
Service
6.0
The owners were very accommodating and went out of their way to assist us. However, the dining service was notably slow.
Location
Dining
7.0
The food quality varied; breakfast was good but dinner service struggled, especially on busy nights like during the World Cup.
Facilities
5.0
The outdoor pool area looked unkempt, which made it less inviting even though it could be a fantastic spot to relax.
Ethan
United Kingdom,
August
2024
8.0/10
We had a lovely week at this hotel with delicious breakfasts and a relaxing heated pool area. The owners were incredibly accommodating and made us feel welcome. However, the room we had was a bit cramped for our needs, especially with the oxygen machine, and there were some maintenance issues that could use addressing.
Rooms
7.0
The room was cozy but felt a bit tight, especially with our equipment. A larger room would have been nice.
Service
7.0
The service was friendly and attentive, but housekeeping could have been more consistent.
Location
9.0
The location was fantastic, just a short walk down to the beach and close to local attractions.
Dining
9.0
Breakfast was excellent with plenty of options. The dining experience was a highlight.
Facilities
8.0
The pool area was wonderful and well-maintained, great for relaxing after a day out.
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